['Privacy Policy for Éloquence Language Services\n\nAt Éloquence Language Services, protecting your personal data and respecting your privacy are of utmost importance. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our online platform and related services, including personalized language tutoring, group workshops, business coaching, online courses, and cultural immersion programs.\n\nInformation We Collect \nWe collect personal data that you voluntarily provide to us when you use our services or communicate with us. This may include:\n\n- Identification details such as your name and date of birth \n- Contact information including postal address, email address, and phone number \n- Payment information to process your transactions securely \n- Language preferences and learning objectives relevant to your course participation \n- Usage data and cookies collected automatically when you access our online platform to improve your experience and analyze site performance\n\nHow We Use Your Information \nYour personal data is used solely to:\n\n- Provide, manage, and improve our language education services \n- Process payments and send you invoices or receipts \n- Communicate important information related to your courses, updates, or changes to services \n- Comply with legal obligations, enforce our terms and conditions, and prevent fraud \n- Personalize your learning experience based on your preferences and feedback\n\nLegal Basis for Processing \nWe process your personal data based on one or more of the following legal grounds:\n\n- Your consent, given voluntarily when you register or opt-in \n- The necessity to perform a contract with you, such as delivering requested tutoring services \n- Compliance with legal obligations applicable under French and European Union law \n- Legitimate interests pursued by our company, such as improving our service quality and security, except when overridden by your rights\n\nData Sharing and Disclosure \nÉloquence Language Services does not sell your personal data. We may share your information with trusted third parties only to the extent necessary for:\n\n- Providing service-related functions including payment processors and IT hosting providers \n- Legal authorities when required by law or to protect our legal rights \n- Business partners involved in specific programs or workshops with your explicit consent\n\nData Retention \nWe retain your personal data only as long as necessary to fulfill the purposes described above or to comply with legal retention periods. Once your data is no longer needed, we will securely delete or anonymize it.\n\nYour Rights Under GDPR \nAs a data subject residing in the European Union, you have the following rights regarding your personal data:\n\n- Right of access: You may request a copy of the personal data we hold about you \n- Right to rectification: You can ask us to correct inaccurate or incomplete personal data \n- Right to erasure: Under certain circumstances, you may request deletion of your data \n- Right to restriction of processing: You can ask to limit how your data is used in certain situations \n- Right to data portability: You have the right to receive your data in a structured format and transfer it to another controller \n- Right to object: You may object to processing based on legitimate interests or direct marketing \n- Right to withdraw consent at any time if processing is based on consent \n- Right to lodge a complaint with a supervisory authority if you believe your rights have been violated\n\nSecurity Measures \nWe implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our employees and partners are required to handle your personal information with strict confidentiality.\n\nCookies and Tracking Technologies \nOur online platform uses cookies and similar technologies to enhance functionality and collect analytics data. You can manage your cookie preferences through your browser settings. Disabling cookies may affect some features of our website.\n\nChildren’s Privacy \nOur services are not directed to individuals under the age of 16. We do not knowingly collect personal data from minors without parental consent. If we learn that we have collected such data, we will promptly delete it.\n\nChanges to This Privacy Policy \nWe may update this Privacy Policy periodically to reflect changes in legal requirements or our data practices. We encourage you to review this policy regularly. Continued use of our services constitutes your acceptance of any updates.\n\nContact Information \nIf you have any questions, concerns, or requests regarding your personal data, please contact us by mail at:\n\nÉloquence Language Services \n27 Rue Saint-Dominique, 3rd Floor \n75007 Paris \nÎle-de-France, France\n\nWe are committed to addressing your inquiries in a timely and respectful manner.\n\nThank you for trusting Éloquence Language Services with your language education journey. Your privacy matters to us.', 0.0015728, 'gpt-4.1-mini']